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Featured Books

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Seven Kinds of Smart

Author(s): Thomas Armstrong
ISBN: 0452281377

Based on psychologist Howard Gardner's pioneering theory of "multiple intelligences," the original edition of 7 Kinds of Smart identified seven distinct ways of being smart, including "word smart," "music smart," "logic smart," and "people smart." Now, with the addition of two new kinds of smart--"naturalist" and "existential"--7 Kinds of Smart offers even more interesting information about how the human psyche functions. Complete with checklists for determining one's strongest and weakest intelligences, exercises, practical tips for developing each type of smart, a revised bibliography for further reading, and a guide to related Internet sites, this book continues to be an essential resource, offering cutting-edge research for general consumption.

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The Attention Economy

Author(s): John C. Beck, Thomas Davenport
ISBN: 1578518717

The phrase "information overload" had become a commonplace even before the Internet changed the way we think about knowledge distribution. In our newly digital world, where cell phones, palm devices, and email are ubiquitous, the most precious commodity of all is attention. Companies that can't command the attention of their customers and employees will suffer in what Thomas H. Davenport and John C. Beck have named "the attention economy" of the 21st century.

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Geeks and Geezers

Author(s): Warren Bennis, Robert J. Thomas
ISBN: 1578515823

Leadership expert Warren Bennis and leadership consultant Robert Thomas set out to find out how era and values shape those who lead. Offers a useful, applicable model to those interested in developing their own leadership skills as well as those around them.

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Learning to Lead

Author(s): Warren Bennis, Joan Goldsmith
ISBN: 0738209058

Text reveals the underpinnings of true leadership: showing how to see beyond leadership myths; translate failures into springboards for renewed creativity; and communicate your vision for yourself, your team, and your organization. Offers questions for self-reflection and room to write responses.

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On Becoming a Leader

Author(s): Warren Bennis
ISBN: 0738208175

"For many years, Warren Bennis has persuasively argued that leaders are not born -- they are made...In a world increasingly defined by turbulence and uncertainty, the call to leadership is more urgent than ever. Featuring fresh, new commentary on the challenges and opportunities that leaders face today, this new edition of On Becoming a Leader will inspire the next generation of leaders and guide us into the future."

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Confronting Reality: Doing What Matters to Get Things Right

Author(s): Larry Bossidy, Ram Charan
ISBN: 1400050847

On the heels of their business bestseller Execution, retired Honeywell chairman and CEO Bossidy and corporate guru Charan take a step back and focus on the more fundamental issue of figuring out what to execute in the first place. The message is simple ("relentless realism"), and their solution is a return to the "ancient analytical tool" of a three-part business model that includes external realities (such as customer demand and industry conditions), financial targets (such as cash flow and revenue growth) and internal realities (such as operational and workforce capabilities). Bossidy and Charan use that model to analyze how companies such as EMC, Cisco and Sun reacted to the meltdown of the high-tech sector, and how Home Depot built efficiency, 3M reignited growth through innovation and Thomson Corp. restructured its focus. The book loses steam in the final quarter, getting repetitious but still managing to make a few familiar points feel fresh, some as simple as developing one's own "business savvy" and "need to know." The authors use the same winning formula as in their first book. The concepts are basic, the tone is conversational and the content is not unique, but sales of the previous book (600,000 in the U.S.; 1.5 million worldwide) and the authors' personal platforms virtually guarantee widespread attention in the business media and corporate sales.

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First Break All of the Rules

Author(s): Marcus Buckingham, Curt Coffman
ISBN: 0684852861

Citing a 25-year study of management practices, the Gallup Organization's Buckingham and Coffman offer unconventional approaches to tackling employee-retention issues. The authors advise managers to focus on sound human-relations practices instead of feel-good maxims and corporate perks.

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Now, Discover Your Strengths

Author(s): Marcus Buckingham
ISBN: 0743201140

The premise of this new management study, a follow-up to Buckingham's First, Break All the Rules (S. & S., 1999), is that the most effective method for motivating people is to build on their strengths rather than correcting their weaknesses. The authors, researchers at the Gallup Organization, have analyzed results of interviews conducted by Gallup of over 1.7 million employees from 101 companies and representing 63 countries. When asked, only 20 percent of these employees stated that they were using their strengths everyday. So that they can take a test revealing their strengths, readers are given access to the StrengthsFinder web site and a special ID number; once they learn their profile, they can read the analysis in the book. A description of each type is included, together with case studies, and managers are shown how to handle various types. This book offers a unique perspective on successful management strategy and developing employees' strengths.

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Seeing What's Next: Using Theories of Innovation to Predict Industry Change

Author(s): Clayton M. Christensen, Erik A. Roth, Scott D. Anthony
ISBN: 1591391857

When a disruptive innovation is launched, it changes the entire industry and every firm operating within in This book argues that it is possible to predict which companies will win and which will lose in a specific situation-;and provides a practical framework for doing so. Most books on innovation-;including Christensen's previous two books-;approached innovation from the inside-out, showing firms how they can create innovations inside their own companies. This book is written from an outside-in perspective, showing how executives, investors, and analysts can assess the impact of a new innovation on the firms they have a vested interest in.

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Lives of Moral Leadership

Author(s): Robert Coles
ISBN: 0375758356

"Robert Coles should be declared a national treasure."
-- The Washington Post Book World

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Built to Last

Author(s): Jim Collins, Jerry Porras
ISBN: 0060516402

Jim Collins and Jerry Porras begin their groundbreaking analysis of "visionary companies" with the following bold statement: "We believe every CEO, manager, and entrepreneur should read this book." Although their language may sound slightly hubristic, the authors actually deliver the promised goods: Written in eloquent and accessible language, Built to Last, the result of an extensive six-year research study conducted at Stanford University, is a classic business book that surely deserves the accolades critics, readers, and its creators have heaped upon it.

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Leading at the Edge of Chaos

Author(s): Daryl R. Conner
ISBN: 0471295574

Conner heads ODR, Inc., an Atlanta-based consulting firm. For 25 years, he has been a leading expert in the field of preparing for and implementing change. Flexibility is a requirement as he touts "nimbleness." In an earlier book, Conner described the structure of change. He looked at how people respond to organizational transitions and suggested principles for managing the change process. Now he moves beyond the notion of change management to consider the problems faced in leading an organization during a period of turmoil. He addresses the key question of how to prepare individuals for changes that have yet to occur and that are still unknown. His answers are the "nimble organization" and "human due diligence." Conner defines "nimbleness" as the ability to succeed consistently in unpredictable environments, and warns that it requires not just flexibility but "speed, grace, dexterity, and resourcefulness." "Human due diligence" addresses the human element of change and refers to the "extensive and comprehensive investigation" required to lay the groundwork for change. David Rouse

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Managing At the Speed of Change

Author(s): Daryl R. Conner
ISBN: 0679406840

In this world of impermanent governments and topsy-turvy businesses, Yeats's line "the centre cannot hold" comes to mind as an apt description of our times. Taking advantage of this whirlwind of change is a plethora of "change doctors" who aid executives with their hyperdynamic responsibilities. Conner presents a well-reasoned, original approach to change management, relevant for any organization. Based on his extensive consulting experience, Conner describes the patterns of change, his unique principles of resilience, and the imperative that the change process be actively led by managers. More functional than either Rosabeth Moss Kanter's The Change Master (Touchstone, 1985) or Tom Peters's Thriving on Chaos ( LJ 10/15/87), this is a useful guide to managing change, especially for stressed-out managers. Highly recommended.

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Harvard Business Review on Managing Uncertainty

Author(s): Hugh Courntney, Jane Kirlsnd, Patrick Viguerie, De Geus Arie P., Claton M. Christensen
ISBN: 0875849083

From the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, The Harvard Business Review Paperback Series delivers the fundamental information today's professionals need to stay competitive in a fast-moving world.

Harvard Business Review on Managing Uncertainty presents leading-edge ideas to help managers make strategic decisions in an increasingly uncertain world. Includes the landmark piece "Competing for the Future" by Gary Hamel and C.K. Prahalad. A Harvard Business Review Paperback.

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Flow: The Psychology of Optimal Experience

Author(s): Mihaly Csikszentmihalyi
ISBN: 0060920432

Aristotle observed 2300 years ago that more than anything men and women seek happiness. Csikszentmihalyi (psychology, Univ. of Chicago) has for 25 years made similar observations regarding "flow," a field of behavioral science examining connections between satisfaction and daily activities. A flow state ensues when one is engaged in self-controlled, goal-related, meaningful actions. Data regarding flow were collected on thousands of individuals, from mountain climbers to chess players. This thoroughly researched study is an intriguing look at the age-old problem of the pursuit of happiness and how, through conscious effort, we may more easily attain it. Recommended for general readers.
- Terry McMaster, Utica Coll. of Syracuse Univ. Lib., N.Y.

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Good Business: Leadership, Flow, and the Making of Meaning

Author(s): Mihaly Csikszentmihalyi
ISBN: 014200409X

In psychologist Mihaly Csikszentmihalyi's definition of leadership, the personal is political. The best-selling author of Flow interviewed several dozen exemplary CEOs whose wisdom provides the radical job description of the book’s premise: "Leaders must make it possible for employees to work with joy, to their heart’s content, while responding to the needs of society." Csikszentmihalyi leverages his definition of "flow"—-the capacity for full engagement in an activity—-to create a blueprint for a workplace in which bringing out the best in workers comes before products and profit. When leaders select and reward employees who find satisfaction at work, they can create an upwardly moral organization.

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Making Innovation Work: How to Manage It, Measure It, and Profit from It

Author(s): Tony Davila, Marc J. Epstein, Robert Shelton
ISBN: 0131497863

"This is the book I wish I had read thirty years ago. Making Innovation Work is an important resource for leaders who are trying to improve innovation in their organizations. It's crammed with examples and practical ideas that can trigger improvements in innovation, starting tomorrow!"
—Lew Platt, Chairman of Boeing, former Chairman and CEO of HP, and former CEO of Kendall-Jackson Wine Estates

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The Change Handbook

Author(s): Tom Devane, Peggy Holman
ISBN: 1576750582

Peter Block, author, Flawless Consulting and Stewardship:

"This book is about a great ideas written from the experience of great people. The methods lovingly detailed in the book are for those who want to change the world 60 to 600 people at a time. The practical techniques are based on an optimistic, affectionate view of human nature and a faith in the capacity that resides in each citizen. The authors are radical in that they believe in democracy, they know that the answer that we seek outside really resides within, and they each have given their lives to perfect the strategies that they describe. Reading this book will place you in great company, regardless of where you sit in the grand scheme of things. If organization and community change is what you care about, and hope is what you long for, this book offers a doable path to both. It is a good book, nicely edited, delivered in bites that you can swallow."

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The Seeds of Innovaiton

Author(s): Elaine Dundon
ISBN: 0814471463

Here, innovation thought leader Elaine Dundon offers a "how-to" prescription for building creative and strategic innovation skills at all levels of an organization (rather than focusing on decision-making levels only) -- and explains how to produce measurable results that translate directly to the bottom line

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Stages of Faith

Author(s): James Fowler
ISBN: 0060628669

Groundbreaking study shows how human life is progressively centered around a basic set of meanings and values that shape the faith people live by.

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Changing Minds: The Art and Science of Changing Our Own and Other People's Minds

Author(s): Howard Gardner
ISBN: 1578517095

Gardner, a psychologist and professor at Harvard, examines the factors involved in changing minds on significant issues, in politics, science, business and art. He identifies seven key elements, including reason, research and real world events, that are part of the decision-making process. Certain facets are more heavily weighted in some fields than others: "leaders of large groups often rely on the appreciable resources at their disposal but are buoyed or undercut by real world events," says Gardner (Frames of Mind), who believes this explains why a politician or a CEO will disregard advice in the face of larger issues and popular perceptions. To prove his theories, Gardner analyzes the behavior of several individuals including President Bush, Britain's Margaret Thatcher and Tony Blair, and South Africa's Nelson Mandela. Gardner doesn't limit his examination to politicians because he also believes that artists, writers, musicians and teachers can change people's minds. While the discussions and real-life examples are intriguing and do clarify Gardner's theories, the book doesn't fully deliver on its promise. Although Gardner does offer suggestions on how someone can influence others, he doesn't include a detailed prescriptive strategy for decision makers in the business world. Readers must draw out insights on their own, which, given the complexity of the material, may be difficult.

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Good Work: When Excellence and Ethics Meet

Author(s): Howard Gardner, Mihaly Csikszentmihalyi, William Damon
ISBN: 0465026087

The authors are university professors and psychologists, and they have written a total of 20 books. "Good work," they posit, is "work that benefits the broader society." They focus on what it means to carry out good work--work that is both excellent in quality and socially responsible. In this first volume in the Good Work Project series, they explore this theme in the fields of journalism and genetics. More than 200 in-depth interviews, which began in the mid-1990s, were tape-recorded. From the time of their initial interviews, the authors believed that what was happening in journalism and genetics was of importance for the future. They concluded that "one can do well by doing good"--good work feels good, good work is innovative, and good work follows traditions. Wise words.

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Discover Your Genius

Author(s): Michael Gelb
ISBN: 0066213762

Strategies for thinking smart drawn from Plato, Queen Elizabeth I, and more.

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The Emotionally Intelligent Workplace

Author(s): Daniel Goleman, Cary Cherniss
ISBN: 0787956902

How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.

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Leading Teams: Setting the Stage for Great Performances

Author(s): J. Richard Hackman
ISBN: 1578513332

Teams have more talent and experience, more diverse resources, and greater operating flexibility than individual performers. So why do so many teams either struggle unpleasantly toward an unsatisfactory conclusion-or, worse, crash and burn shortly after launch? J. Richard Hackman, one of the world's leading experts on group and organizational behavior, argues that the answer to this puzzle is rooted in flawed thinking about team leadership. It is not a leader's management style that determines how well a team performs, but how well a leader designs and supports a team so that members can manage themselves . According to Hackman, cookie-cutter formulas and prescribed leadership styles often backfire because they place far too much emphasis on the leader as the primary cause of team behavior. In Leading Teams , he identifies the key conditions that any leader can put in place to increase the likelihood of team success-regardless of his or her personality or preferred style of operating. Through extensive research and compelling examples ranging from orchestras to economic analysts to airline cockpit crews, Hackman identifies five conditions that set the stage for great performances: a real team, a compelling direction, an enabling team structure, a supportive organizational context, and the availability of competent coaching. Leading Teams outlines what leaders can do to structure, support, and guide teams in a way that enhances the social processes essential to collective work; builds shared commitment, skills, and task-appropriate coordination strategies; helps members troubleshoot problems and spot emerging opportunities; and captures experiences and translates them into shared knowledge. Out of these conditions, Hackman argues, the very best teams emerge-teams that exceed client expectations, grow in capability over time, and contribute to the learning and personal fulfillment of individual members. Authoritative, practical, and astutely realistic, Leading Teams offers a new and provocative way of thinking about and leading work teams in any organizational setting. AUTHORBIO: J. Richard Hackman is the Cahners-Rabb Professor of Social and Organizational Psychology at Harvard University. He resides in Bethany, Connecticut, and Cambridge, Massachusetts.

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The Only Sustainable Edge

Author(s): John Hagel III, John Seely Brown
ISBN: 1591397200

Offshoring and outsourcing have generated substantial savings and often controversial news coverage for many companies. But these technologies aren't even close to being the real story. Two of business' leading strategy thinkers argue that the only sustainable advantage will come not from using technology to cut costs-;but to get better faster than rivals. The authors identity two key forces-;dynamic specialization and productive friction that will dramatically reshape the competitive landscape and show what firms must do to understand, build and exploit these forces before their competitors do.

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Jump Start Your Business Brain

Author(s): Doug Hall
ISBN: 1558706429

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Leading the Revolution

Author(s): Gary Hamel
ISBN: 0452283248

Leading the Revolution is not a calm analysis of what will or won't work in a post-industrial world. Instead, it's an impassioned call for revolutionary activists to shake the foundations of their companies' beliefs and move from a linear age of getting better, smarter, and faster, to a nonlinear age of becoming different. While in the past incremental improvements in products and services were accepted as good enough, Hamel shows that true innovation is the demolition and re-creation of an entire business concept. He blows apart the popular myth that innovation lies solely in the hands of dot.com dynamos like AOL and Amazon by scrutinizing the examples of such "gray-haired revolutionaries" as Enron and Charles Schwab, companies that have managed to reinvent both themselves and their entire industries, time and again.

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Creating Teams with an Edge

Author(s): Harvard Business School Press
ISBN: 159139290X

Creating Teams with an Edge: The Complete Skill Set to Build Powerful and Influential Teams can be a driving force for organizational performance-and managers can play a key role in teams' ultimate success or failure. Highlighting the latest research on team development and dynamics-and including hands-on tools for improving communication, resolving conflicts, promoting interdependence, and more-this guide will help managers at all levels to motivate teams to achieve higher performance. The Harvard Business Essentials series is for managers at all levels but is especially relevant for new managers. It offers on-the-spot guidance, coaching, and tools on the most relevant topics in business. Each book includes the critical information that managers need on a given topic-from budgeting to hiring to communication to strategy-and offers interactive tools and worksheets that translate advice into action. Providing ready answers to day-to-day issues, these guides make sound, trusted mentoring advice available whenever managers need it. Other Books in the HBE Series: Managing Change and Transition Hiring and Keeping the Best People Finance for Managers Business Communications Innovation Negotiation.

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Harvard Business Review on Corporate Ethics

Author(s): Harvard Business School Press, Harvard Business School Press, Joseph L. Badaracco
ISBN: 159139273X

Harvard Business Review on Corporate Ethics Resolving today's most pressing questions about business behavior has become a priority in today's corporate environment. In deciding how to act, managers reveal their inner values, test their commitment to those values, and ultimately shape their characters. Readers of this collection of articles will learn to identify the theoretical and practical issues of recognizing and responding to ethical dilemmas and will find the link between good ethics and good business. The Harvard Business Review Paperback Series The series is designed to bring today's managers and professionals the fundamental information they need to stay competitive in a fast-moving world. From the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, here are the leading minds and landmark ideas that have established the Harvard Business Review as required reading for ambitious businesspeople in organizations around the globe.

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Leadership on the Line

Author(s): Ronald A. Heifetz, Martin Linsky
ISBN: 1578514371

Climbing Mount Everest: dangerous. Hitchhiking in Colombia: very dangerous. Leading through change: perilous. Perilous but possible, say Heifetz and Linsky in their encouragingly practical guide to putting yourself on the line and negotiating the hazards of leadership. As the authors acknowledge, many leadership books are "all about inspiration, but downplay the perspiration." This one doesn't. Leadership is always a risky business, but those risks can be understood and reduced. Effective leadership comes from doing more than the technical work of routine management; it involves adaptive work on the part of the leader, and a willingness to confront and disturb people, promote their resourcefulness, and engage their ability to adjust to new realities. But adaptive change always encounters resistance. Heifetz and Linsky examine four forms of resistance--marginalization, diversion, attack, and seduction--before presenting a number of practical resistance-response skills to nurture and employ. Some are fairly obvious (like developing and maintaining perspective, and holding steady in the midst of change), and others more complex (like thinking politically when dealing with friends, foes, and fence sitters), but shimmering nuggets of insight and practical wisdom can be found in each. The dangers of leadership also spring from within, however, and the book's final section addresses ways to recognize and manage competing "hungers" and learn to distinguish one's roles from one's self. The authors' points are illustrated by the experiences of leaders from all walks of life, making this a useful and inspiring manual for anyone hoping to put themselves on the line and make a difference in the lives of others. --S. Ketchum

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Leadership Without Easy Answers

Author(s): Ronald Heifetz
ISBN: 0674518586

Heifetz (Kennedy Sch. of Government, Harvard Univ.) presents a new theory of leadership for both public and private leaders in tackling complex contemporary problems. Central to his theory is the distinction between routine technical problems, which can be solved through expertise, and adaptive problems, such as crime, poverty, and educational reform, which require innovative approaches, including consideration of values. Four major strategies of leadership are identified: to approach problems as adaptive challenges by diagnosing the situation in light of the values involved and avoiding authoritative solutions, to regulate the level of stress caused by confronting issues, to focus on relevant issues, and to shift responsibility for problems from the leader to all the primary stakeholders. The theory is applied to an analysis of historical accounts of local, national, and international events. An innovative and thoroughgoing work; highly recommended for graduate and undergraduate collections.

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The Medici Effect

Author(s): Frans Johansson
ISBN: 1591391865

Johansson, founder and former CEO of an enterprise software company, argues that innovations occur when people see beyond their expertise and approach situations actively, with an eye toward putting available materials together in new combinations. Because of ions, "the movement of people, the convergence of science, and the leap of computation," a wide range of materials available for new, recontextualized uses is becoming a norm rather than an exception, much as the Medici family of Renaissance Italy's patronage helped develop European arts and culture. For cases in point, Johansson profiles, among others, Marcus Samuelsson, the acclaimed chef at New York's Aquavit. An Ethiopian orphan, Samuelsson was adopted by a Swedish family, with whom he traveled widely, enabling him to develop the restaurant's unique and innovative menu. (Less familiar innovators include a medical resident who, nearly assaulted by an emergency room patient she was treating, developed outreach programs designed to prevent teen violence.) Chapters admonish readers to "Randomly Combine Concepts" and "Ignite an Explosion of Ideas." Less focused on innovations within a corporate setting than on individual achievements, and more concerned with self-starting and goal-setting than teamwork, Johansson's book offers a clear enough set of concepts for plugging in the specifics of one's own setting and expertise. But don't expect the book to tell you where to get the money for prototypes or production.

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Strategy Maps: Converting Intangible Assets into Tangible Outcomes

Author(s): Robert S. Kaplan, David P. Norton
ISBN: 1591391342

Kaplan and Norton argue that the most critical aspect of strategy-implementing it in a way that ensures sustained value creation-depends on managing four key internal processes: operations, customer relationships, innovation, and regulatory and social processes. The authors show how companies can use strategy maps to link those processes to desired outcomes; evaluate, measure, and improve the processes most critical to success; and target investments in human, informational, and organizational capital.

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The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment

Author(s): Robert S. Kaplan, David P. Norton
ISBN: 1578512506

In today's business environment, strategy has never been more important. Yet research shows that most companies fail to execute strategy successfully. Behind this abysmal track record lies an undeniable fact: many companies continue to use management processes-top-down, financially driven, and tactical-that were designed to run yesterday's organizations.

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The Discipline of Teams

Author(s): Jon Katzenbach, Douglas K. Smith, Doug Smith
ISBN: 047138254X

With the demand for project-oriented work and faster, more nimble responses, successful small-group performance is more crucial than ever. Katzenbach and Smith, authors of the international bestseller The Wisdom of Teams, have again joined forces, revealing how to implement the disciplines, frameworks, tools, and techniques required for team- and small-group performance. Combining their insights and practical strategies, they offer concepts and pragmatic, doable exercises for team leaders and team members to deliver results. Hot topics covered include: why small-group performance demands expertise at two disciplines, team level and leader level, instead of one; virtual teams; and global teams. This book combines practical exercises with cutting-edge insights, and both authors are authorities on the subject.

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The Wisdom of Teams

Author(s): Jon Katzenbach, Douglas K. Smith
ISBN: 0060522003

The authors, who are both consultants, conducted extensive interviews with companies to discover how successful teams are created and sustained. The result is not a research report but a collection of minicase histories and commentary. Some of the findings: Teams respond to performance challenges and not to managers' exhortations for more "teamwork." Organizations committed to high-performance standards and willing to modify individual accountability requirements experience the greatest success with teams. Successful team leaders are not necessarily those with remarkable leadership qualities. Instead, they "simply need to believe in their purpose and their people." Team leaders do real work, remove obstacles, and build trust and confidence. Recommended for larger public libraries and special business collections.

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The Seven Languages for Transformation

Author(s): Robert Kegan, Lisa Laskow Lahey
ISBN: 078796378X

Why is the gap so great between our hopes, our intentions, even our decisions-and what we are actually able to bring about? Even when we are able to make important changes-in our own lives or the groups we lead at work-why are the changes are so frequently short-lived and we are soon back to business as usual? What can we do to transform this troubling reality?
In this intensely practical book, Harvard psychologists Robert Kegan and Lisa Laskow Lahey take us on a carefully guided journey designed to help us answer these very questions. And not just generally, or in the abstract. They help each of us arrive at our own particular answers that can solve the puzzling gap between what we intend and what we are able to accomplish. How the Way We Talk Can Change the Way We Work provides you with the tools to create a powerful new build-it-yourself mental technology.

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The Art of Innovation

Author(s): Thomas Kelley, Jonathan Littman
ISBN: 0385499841

The award-winning design and development firm IDEO, which brought the world the Apple mouse, reveals its secrets to fostering innovative, out-of-the-box thinking across the world of business. In this handbook, the author outlines the steps IDEO and other successful companies use to achieve successful problem solving.

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The Ten Faces of Innovation

Author(s): Thomas Kelley, Jonathan Littman
ISBN: 0385512074

"Essential reading for every single person in your organization--even the CEO should read it! Each page contains a nugget that's worth the price of the entire book. Wow."
—Seth Godin, author of Purple Cow

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New Rules for the New Economy

Author(s): Kevin Kelly
ISBN: 014028060X

Kelly presents ten fundamental principles of the connected economy that invert the traditional wisdom of the industrial world. More than an overview of new economic principles, it prescribes clear and specific strategies for success.

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Blue Ocean Strategy

Author(s): W. Chan Kim, Renée Mauborgne
ISBN: 1591396190

Kim and Mauborgne's blue ocean metaphor elegantly summarizes their vision of the kind of expanding, competitor-free markets that innovative companies can navigate. Unlike "red oceans," which are well explored and crowded with competitors, "blue oceans" represent "untapped market space" and the "opportunity for highly profitable growth." The only reason more big companies don't set sail for them, they suggest, is that "the dominant focus of strategy work over the past twenty-five years has been on competition-based red ocean strategies" - i.e., finding new ways to cut costs and grow revenue by taking away market share from the competition. With this groundbreaking book, Kim and Mauborgne-both professors at France's INSEAD, the second largest business school in the world-aim to repair that bias. Using dozens of examples-from Southwest Airlines and the Cirque du Soleil to Curves and Starbucks-they present the tools and frameworks they've developed specifically for the task of analyzing blue oceans. They urge companies to "value innovation" that focuses on "utility, price, and cost positions," to "create and capture new demand" and to "focus on the big picture, not the numbers." And while their heavyweight analytical tools may be of real use only to serious strategy planners, their overall vision will inspire entrepreneurs of all stripes, and most of their ideas are presented in a direct, jargon-free manner. Theirs is not the typical business management book's vague call to action; it is a precise, actionable plan for changing the way companies do business with one resounding piece of advice: swim for open waters.

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Harvard Business Review on Change

Author(s): John P. Kotter
ISBN: 0875848842

Leading Minds and Landmark Ideas In An Easily Accessible Format From the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, The Harvard Business Review Paperback Series delivers the fundamental information today's professionals need to stay competitive in a fast-moving world. From the seminal article, "Leading Change," by John Kotter to Paul Strebel on why employees so often resist change, Harvard Business Review on Change is the most comprehensive resource available for embracing corporate change--and using it to your company's greatest advantage. A Harvard Business Review Paperback.

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Leading Change

Author(s): John P. Kotter
ISBN: 0875847471

Sometimes the greatest innovations don't take root. LEADING CHANGE suggests that a good innovation is one that alters not only the way we see things, but also the way we do things. Offering up an eight-step plan to help with that behavioral shift, this guide to business development and growth contends that the businesses that succeed are the ones that work hardest to learn new ways of getting the job done

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The Heart of Change

Author(s): John Kotter, Dan S. Cohen
ISBN: 1578512549

The Heart of Change is the follow-up to John Kotter's enormously popular book Leading Change, in which he outlines a framework for implementing change that sidesteps many of the pitfalls common to organizations looking to turn themselves around. The essence of Kotter's message is this: the reason so many change initiatives fail is that they rely too much on "data gathering, analysis, report writing, and presentations" instead of a more creative approach aimed at grabbing the "feelings that motivate useful action." In The Heart of Change, Kotter, with the help of Dan Cohen, a partner at Deloitte Consulting, shows how his eight-step approach has worked at over 100 organizations. In just about every case, change happened because the players were led to "see" and "feel" the change. In one example, a sales representative underscores a sense of urgency to change a manufacturing process by showing a videotaped interview with an unhappy customer; in another, a purchasing manager makes his point to senior management about corporate waste by displaying on the company's boardroom table the 424 different kinds of gloves that the company had procured through different vendors at vastly different prices. Well written and loaded with real-life examples and practical advice, The Heart of Change towers over other change-management titles. Managers and employees at organizations both big and small will find much to draw from. Highly recommended. --Harry C. Edwards

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Mindfulness

Author(s): Ellen Langer
ISBN: 0201523418

The mindless following of routine and other automatic behaviors lead to much error, pain and a predetermined course of life, contends Langer, Harvard professor of psychology, in this thought-provoking study in which she "translates" for lay readers the findings of her research, much of it among the elderly. With anecdotes and metaphors, she explains how the mindless--as opposed to the mindful--develop mindsets of categories, associations, habits of thought born of repetition in childhood and throughout schooling. To be mindful, she notes, emphasizing process over outcome, allows free rein to intuition and creativity, and opens us to new information and perspectives.

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Teamwork: What Must Go Right/What Can Go Wrong

Author(s): Carl Larson
ISBN: 0803932901

The Learning Edge : "Team Work is one of the best and most concise handbooks on team management around. No one interested in teamwork should miss reading this guide."

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Overcoming the Five Dysfunctions of a Team

Author(s): Patrick Lencioni
ISBN: 0787976377

In the years following the publication of Patrick Lencioni’s best-seller The Five Dysfunctions of a Team, fans have been clamoring for more information on how to implement the ideas outlined in the book. In Overcoming the Five Dysfunctions of a Team, Lencioni offers more specific, practical guidance for overcoming the Five Dysfunctions—using tools, exercises, assessments, and real-world examples. He examines questions that all teams must ask themselves: Are we really a team? How are we currently performing? Are we prepared to invest the time and energy required to be a great team? Written concisely and to the point, this guide gives leaders, line managers, and consultants alike the tools they need to get their teams up and running quickly and effectively.

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The Five Dysfunctions of a Team

Author(s): Patrick Lencioni
ISBN: 0787960756

In keeping with the parable style, Lencioni (The Five Temptations of a CEO) begins by telling the fable of a woman who, as CEO of a struggling Silicon Valley firm, took control of a dysfunctional executive committee and helped its members succeed as a team. Story time over, Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams (absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results). Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group.

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Moral Intelligence

Author(s): Doug Lennick, Fred Kiel
ISBN: 0131490508

"Lennick & Kiel are consulting masters who guide us the way they live-with moral intelligence. They prove that you don't have to sacrifice your soul to lead productively."
--Richard J. Leider, Founder, The Inventure Group and bestselling author of REPACKING YOUR BAGS and THE POWER OF PURPOSE.

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The Life We Are Given

Author(s): George Leonard, Michael Murphy
ISBN: 0874777925

In this inspiring and practical book, the authors offer comprehensive, step-by-step instructions for joining body, mind, heart and soul in an evolutionary adventure that has powerful personal and social implications. The book celebrates the day-by-day joys of the path while opening fresh vistas to human futures.

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Living in Balance

Author(s): Joel Levey, Michelle Levey
ISBN: 157324032X

A balanced life equals health--mental, emotional, and physical. "Living in Balance", written by two experts on the subject of balance, offers a synthesis of ancient wisdom traditions, such as mindfulness, with cutting-edge research on peak human performance, to show readers how to master the art of balancing within an environment of rapid change.

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The Power of Full Engagement

Author(s): Jim Loehr, Tony Schwartz
ISBN: 0743226747

Using their impressive work with athletes and corporate executives, Loehr and Schwartz lay out the new rules for getting exceptional results in any performance context. Instead of managing time, manage energy between performance sessions to maximize emotional recovery for the next time you push your personal limits. Don't rely on discipline alone; it takes too much effort to micromanage at every moment. What's needed are routines--effective and even rigid practices that optimize recovery between performance sessions. Narrated by the authors with understated passion for their ideas, this is one of the most important performance audios of the past 10 years.

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The Performance Factor

Author(s): Pat MacMillan
ISBN: 0805423753

As the tides of all the trendy business initiatives from the last twenty years have all disappeared, one concept has remained in their wake and continues to thrive today: team strategies. When implemented correctly, the results are impressive. Organizations—whether they are corporations or ministries—have successfully developed team strategies and are now experiencing significant increases in productivity and services. Team resource expert Pat MacMillan discusses the characteristics of a high performance team and how to implement a new paradigm of leadership to bring any organization to greater efficiency.

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Golf in the Kingdom

Author(s): Michael Murphy
ISBN: 0140195491

Esalen Institute founder Michael Murphy's divine meditation on the royal and ancient game defied categorization when it was first published in 1972, and it still does. Instantly hailed as a classic, Golf in the Kingdom is an altogether unique confluence of fiction, philosophy, myth, mysticism, enchantment, and golf instruction. The central character is a wily Scotsman named Shivas Irons, a golf professional by vocation and a shaman by design, whom Murphy, as participant in his own novel, meets in 1956 on the links of Burningbush, in Fife. The story of their round of golf together culminates in a wild night of whiskey and wisdom where, as Shivas demonstrates how the swing reflects the soul, their golf quite literally takes on a metaphysical glow. The events alter not only Murphy's game, but they also radically alter his mind and inner vision; it's truly unforgettable. For a golfer, Murphy's masterpiece is as essential as a set of clubs.

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Visionary Leadership

Author(s): Burt Nanus
ISBN: 0787901148

Nanus, coauthor of the best-selling Leaders: The Strategies for Taking Charge ( LJ 4/1/85) and author of The Leader's Edge: The Seven Keys to Leadership in Turbulent Times (Contemporary Bks., 1989), continues clarifying the elements of this elusive skill for the reading public. In his latest effort, he presents a step-by-step approach to the development of vision. To do this, he divides his book into three parts and explains what vision is, how to develop it, and how to implement it. Well written, practical in approach, and laced with numerous examples, this work should prove popular with readers. Recommended for public and academic libraries. Fortune Bk. Club main selection; BOMC alternate.
- Robert Logsdon, Indiana State Univ. Lib., Indianapolis

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1001 Ways to Energize Employees

Author(s): Bob Nelson, Ken Blanchard, Barton Morris
ISBN: 0761101608

Take the brakes off your business. In the perfect follow-up to 1001 Ways to Reward Employees, the innovative book that has sold over one million copies, Bob Nelson reveals what real companies across America are doing to get the very best out of their employees-and why it's the key to their success. Energizing is listening-AT&T's Universal Card Service's employee suggestion system yields 1,200 ideas a month and millions of dollars in savings. Energizing is encouraging risk-taking-Hershey Foods gives out The Exalted Order of the Extended Neck Award. Energizing is Starbuck's making employees partners, Saturn creating teams that function as independent small businesses, Springfield Remanufacturing's opening its books to all employees.
With case studies, examples, techniques, research highlights, and quotes from business leaders, 1001 WAYS TO ENERGIZE EMPLOYEES is invaluable for managers seeking to increase employee enthusiasm and involvement.

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Competitive Advantage : Creating and Sustaining Superior Performance

Author(s): Michael E. Porter
ISBN: 0684841460

Now an essential part of international business thinking, Competitive Advantage takes strategy from broad vision to an internally consistent configuration of activities. Its powerful framework provides the tools to understand the drivers of cost and a company's relative cost position. Porter's value chain enables managers to isolate the underlying sources of buyer value that will command a premium price, and the reasons why one product or service substitutes for another.

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The Ant and the Elephant

Author(s): Vince Poscente
ISBN: 1893430146

Our ant is the intentional part of the brain, but our elephant is the instinctual, impulsive part of the brain that houses emotions and memories and even guides the body to perform vital functions. We often overlook the power of our elephantine subconscious minds. Having seen too many books focused on what a problem or solution is and too few focused on how to solve the problem, Poscente, with his trademark wit, wisdom and steely resolve, created The Ant and the Elephant . Leadership for the Self: A Parable and Five-Step Action Plan to Transform Workplace Performance.

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The Power of Strategic Thinking: Lock In Markets, Lock Out Competitors

Author(s): Michel Robert
ISBN: 0071357777

THE POWER OF STRATEGIC THINKING sums up his original and effective strategy of making anyone's competitors irrelevant: Obsession with your competitors leads to "imitation strategy," the common and disastrous mistake of letting the other side set the rules. Result: The house always wins! Imitators lose. The answer: Learn from major companies like Intel, Wal-Mart, Microsoft, and Goldman Sachs--corporate success stories that Robert explains in fascinating detail--how to develop your own "distinctive strategy" and race ahead of the competition.

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Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time

Author(s): Howard Schultz, Dori Jones Yang
ISBN: 786883561

The vision came to Schultz while traveling through Italy, when he recognized the intense relationship that the Italian people had not only with their coffee, but with the coffee bars that are an integral part of the country's social life. He knew in his heart that Americans would embrace the coffee bar experience in the same way. The idea was the beginning - and the marketing of the brand was brilliant.

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The Fifth Discipline

Author(s): Peter M. Senge
ISBN: 0385517254

"Forget your old, tired ideas about leadership. The most successful corporation of the 1990s will be something called a learning organization." -- Fortune Magazine.

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The Fifth Discipline Field Book

Author(s): Peter M. Senge, Bryan Smigh & Richard B. Ross
ISBN: 0385472560

The Fieldbook is an intensely pragmatic guide. It shows how to create an organization of learners where memories are brought to life, where collaboration is the lifeblood of every endeavor, and where the tough questions are fearlessly asked. The stories here show that companies, businesses, schools, agencies, and even communities can undo their "learning disabilities" and achieve superior performance.

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24/7 Innovation

Author(s): Stephen Shapiro
ISBN: 0071376267

Whether you are a leader or a pursuer, 24-7 Innovation takes you beyond the rigid policies, prescriptive processes, and fragmented organizational structures that have stifled true innovation for too long. This step-by-step book shows you how to instill a mind-set of continuous innovation at every level of your organization, one that will allow you to achieve and sustain a leadership position in any market. It outlines a lean, action-based framework designed to put your organization in the state of "perpetual innovation" that is necessary for creating sustainable business success.

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Talking from 9 to 5: Women and Men at Work

Author(s): Deborah Tannen
ISBN: 0380717832

Tannen probes the way gender roles shape the ways men and women communicate in the workplace, and how these differences lead to misunderstandings.

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Awakening Intuition

Author(s): Frances Vaughan
ISBN: 0385133715

The Awakening Intuition guides the reader to the greater realization of his or her own intuitive powers through specific exercises, which are combined with an examination of the role of intuition in such processes as creativity and problem solving. A concise overview of the most recent research in this area completes the book.

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The Design of Things to Come

Author(s): Craig Vogel, Jonathan Cagan, Peter Boatwright
ISBN: 0131860828

"Much is being written about innovation that is of little utility to corporate managers, but this new book by Vogel, Cagan, and Boatwright is definitely worth reading. It disaggregates the broad concept of "innovation" into usable ideas and strategies that can be implemented. Whether it's the notion that manufacturing quality is the new commodity or designing for customer desire, this book breaks through all the chatter about innovation and deals with what's crucial for managers in their day-to-day work lives. I learned a great deal about innovation and design from it."

—Bruce Nussbaum, Editorial Page Editor, Business Week

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The 500 Year Delta

Author(s): Watts Wacker, Jim Taylor
ISBN: 0887309119

As the Age of Reason nears its 500-year anniversary, the authors of The 500-Year Delta argue that our world is on the precipice of massive change. The authors, businessmen Jim Taylor and Watts Wacker, believe this transformation will manifest itself as a shift from reason-based to chaos-based logic; the collapse of producer-controlled consumer markets; and a splintering of social, political, and economic organization. In pithy phrases and thought-provoking chapters, they outline strategies to help companies and individuals succeed in the increasingly unpredictable future they describe. Taylor and Wacker are skilled at incorporating historical facts to support their ideas of how corporate societies and world communities will evolve. The book is designed to help business owners and private citizens understand every element of their complex world so that they can excel in a future the authors term the "Age of Possibility." --This text refers to an out of print or unavailable edition of this title.

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Managing the Unexpected

Author(s): Karl E. Weick, Kathleen M. Sutcliffe
ISBN: 0787956279

One of the great challenges any business or organization can face is how to deal with the unexpected. While traditional managerial practices such as planning are designed to manage unexpected threats, they often make things worse. How do you organize for high performance in a setting where the potential for error and disaster is overwhelming? In this book, the ninth in the University of Michigan Business School Management Series, Karl Weick and Kathleen Sutcliffe look to high reliability organizations (HROs) -- aircraft carriers, nuclear power plants, firefighting crews, and others -- for the answer.

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The Power of Impossible Thinking

Author(s): Jerry Wind, Colin Crook, Robert Gunther
ISBN: 0131425021

The world you live in is all in your mind, according to Wharton Business School Professors Yoram Wind and Colin Crook. The Power of Impossible Thinking is a witty and lucid translation of neuroscience research about "mental models"--the deeply ingrained assumptions and images that shape our reality and influence opportunities for success and failure. "Our models are gated communities," say Crook and Wind, who offer a superb crash course on the power and limit of mental models.

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